At Mavira, we want you to love what you wear. If something isn't right, we're here to make it right.
We offer a 7-day return/exchange policy, meaning you have 7 days after receiving your order to request a return or exchange.
Your item must be unworn, unused, with tags attached, and in original packaging. You'll also need your receipt or proof of purchase.
If you receive a damaged item, a manufacturing defect, or something that doesn't match the description, contact us immediately and we'll resolve it quickly.
Contact our team via our official Facebook or Instagram pages. Include your order number, a brief description, and photos. We'll respond immediately.
Approved returns receive a full refund minus 120 EGP shipping. Refunded to your original payment method after item inspection.
If the issue is ours, we'll send a replacement at no extra cost. If you ordered the wrong size, you pay shipping only.
Normal wear and tear, misuse, or alterations are not eligible. Return shipping is covered by Mavira for verified faulty products.